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After you close. Evenings after 6:00 PM, overnight between 10:00 PM and 6:00 AM, early morning before 8:00 AM, or across a weekend — whichever suits your operation. Nobody should be running a vacuum around your staff, your customers, or your patients during business hours, and we do not schedule that way.

A flat monthly figure built from the walkthrough — square footage, fixture counts, floor types, and how often we visit. You see the written scope and the number before anything starts, and neither changes without you agreeing to it in writing first.

We scope and workload accounts to ISSA cleaning standards and best practices: a written task-and-frequency schedule, defined procedures per surface type, and color-coded microfiber so a restroom cloth never touches another surface. To be precise about it — we follow these standards.

EPA-registered hospital-grade disinfectants used at their labeled dwell times, separate color-coded equipment per zone, and a per-visit cleaning log you can produce during an inspection. We do not handle regulated medical waste — sharps and red-bag waste stay with your licensed hauler.

Access is held by the cleaner assigned to your building and by the owner, and nobody else. We work to whatever your building requires — key fobs, lockboxes, badge-in with the property manager, or an escort. Every cleaner is background-checked before they hold access to any site.

Tell us within 24 hours and we return and re-clean the areas in question at no charge. That applies from the very first night of service.

No. We work on a rolling agreement with 30 days notice on either side. If we are not earning the account, we would rather you were free to leave than stuck.